Warranty & returns

Warranty & returns

• What is the return procedure?
• What are the terms and conditions for returns?
• What is the warranty on KAMBUKKA products?

Orders and Payments

• My discount code is not working
• Which payment methods does KAMBUKKA accept?
• I haven't received my order confirmation yet
• Can I cancel or edit my order?

Shipping and delivery

• How can I track my order?
• How long will it take for my order to be delivered?
• How long will it take for my order to be delivered?
• How much are the shipping costs?
• What countries does KAMBUKKA ship to?

Kambukka Lids

• Can I buy separate parts?
• Does the tea filter fit any lid?
• Why is water leaking from the member?
• How can I remove the Snapclean® mechanism from the lid?
• Are the KAMBUKKA lids interchangeable?

Cleaning tips

• Can my KAMBUKKA bottle go in the dishwasher?
• What is Snapclean®?
• How do I clean my KAMBUKKA bottle?

Personalization of your bottle

• How do I personalize my bottle?
• What do the red fields want to say during personalization?
• What is the delivery time of my personalised bottle?
• Can I also have large quantities personalized?
• Why can't I personalise all the bottles?
• I like the personalization of Kambukka so much that I want to have multiple bottles personalized. Is that possible?

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On the go/ travels

• Can I take my KAMBUKKA bottle on the plane?
• Can I go through airport security with my (empty) KAMBUKKA bottle?
• Can I place my KAMBUKKA bottle in my car's cup holder?

General use

• Why doesn't the color design seem nice?
• Why is my KAMBUKKA bottle leaking?
• Can my KAMBUKKA bottle go in the fridge, freezer, microwave or steriliser?
• Can I use the KAMBUKKA stainless steel bottles for hot drinks?
• Can I use my KAMBUKKA for carbonated beverages?
• Can I use my KAMBUKKA bottle for beverages other than water?

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About Kambukka

• Where do the KAMBUKKA products come from?
• Do KAMBUKKA bottles contain BPA or other harmful substances?
• Why choose KAMBUKKA?